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Here are six common cleaning scams to be aware of:
False Claim of Performing Green Cleaning
When selecting a commercial cleaning service beware many claims to use green cleaning processes. This is an easy claim to make since often the customer does not view the work being performed after hours. Most customers do not take the time to view the products used or stored in their business.
False Claim on the use of Disinfectants
Make sure the cleaning products used by a commercial cleaning company have at least one hospital grade disinfectant. All-cleaning chemicals are disinfectants. A professional cleaning company should provide a safety data sheet (SDS) that describes how the chemical is used and the properties of the product. Many companies use bleach in a higher strength and can damage your fixtures and furniture.
Fake Industry Experience
Claims of experience can be deceiving. The length of time a person has been in business and their expertise often go hand in hand. More experience usually means greater confidence that the cleaning company can deliver on the promised service.
Promise of Free Floor Care
Some cleaning companies may promise floor care as incentive for you to sign an agreement. It is important to understand what areas are promised, but more importantly – when the work will be performed. Most well-established companies with a positive work record do not offer to perform work for free to earn your business or to secure a signed contract.
Payment Before Service
When checking into a hiring a cleaning service, be aware of requests for payment up front. Written agreement on terms for price and cancellation is necessary. Lengthy agreements that require multiple warnings of poor service can signal the company is not committed to quality.
Burdensome termination notice requirements
Be aware that many contracts may contain a lengthy termination notice even if poor service is provided. Carefully review and understand the time window to provide notice. Is it a short-term agreement such as thirty days or a long-term agreement of ninety days or even longer?
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